Tranquil Retreats - Terms & Conditions

Terms & Conditions


  • A booking is confirmed once payment is received for the reserved date, time, duration & location for a treatment, therapy, Lucid Light Experience or 1-1 session as previously agreed by Tranquil Retreats & the client
  • If the client is more than 10 minutes late for an appointment Tranquil Retreats have the right to cancel the treatment, therapy or 1-1 session & no refund will be given
  • No additional time will be given for clients late for their appointment
  • Clients are asked to provide at least 48 hours notice when cancelling or re-scheduling appointments otherwise cancellation fees will be charged
  • Tranquil Retreats has the right to cancel a treatment, therapy or 1-1 session by giving 48 hours notice
  • Tranquil Retreats has the right to cancel a treatment, therapy or 1-1 session without notice if the room or environment is unsuitable for the treatment, therapy or 1-1 session to be provided, or if the therapist/teacher is taken ill
  • Tranquil Retreats commits to rearranging treatments, therapy & 1-1 sessions to a new time & date within 3 weeks of the cancelled treatment, therapy or 1-1 session where possible
  • Clients agree to comply with the COVID protocols of both the venues, therapists & teachers - full details will be emailed to Clients on booking
    For more information contact us.

    Locations:


    Tranquil Retreats - LONDON
    London
    Light Centre Monument
    36 St Mary at Hill,
    London,
    EC3R 8DU

    QiGong Therapy HERTS
    Hertfordshire
    Akasha Wellness
    The Barley Barn,
    Wickham Hall,
    Bishop's Stortford,
    Herts,
    CM23 1JG

    QiGong Therapy Cambridge
    Cambridge
    The Penn Room
    91-93 Hartington Grove,
    Cambridge,
    CB1 7UB

    For more information contact us.