Terms & Conditions
- A booking is confirmed once payment is received for the reserved date, time, duration & location for a treatment, therapy, Lucid Light Experience or 1-1 session as previously agreed by Tranquil Retreats & the client
- If the client is more than 10 minutes late for an appointment Tranquil Retreats have the right to cancel the treatment, therapy or 1-1 session & no refund will be given
- No additional time will be given for clients late for their appointment
- Clients are asked to provide at least 48 hours notice when cancelling or re-scheduling appointments otherwise cancellation fees will be charged
- Tranquil Retreats has the right to cancel a treatment, therapy or 1-1 session by giving 48 hours notice
- Tranquil Retreats has the right to cancel a treatment, therapy or 1-1 session without notice if the room or environment is unsuitable for the treatment, therapy or
1-1 session to be provided, or if the therapist/teacher is taken ill
- Tranquil Retreats commits to rearranging treatments, therapy & 1-1 sessions to a new time & date within 3 weeks of the cancelled treatment, therapy or 1-1 session where possible
- Clients agree to comply with the COVID protocols of both the venues, therapists & teachers - full details will be emailed to Clients on booking
For more information contact us.
Locations:
London
Light Centre Monument
36 St Mary at Hill,
London,
EC3R 8DU
Hertfordshire
Akasha Wellness
The Barley Barn,
Wickham Hall,
Bishop's Stortford,
Herts,
CM23 1JG
Cambridge
The Penn Room
91-93 Hartington Grove,
Cambridge,
CB1 7UB
For more information contact us.